Information you provide
When you make a request, we may collect the service you need, description of the work, ZIP code, email address, switching-help preference, follow-up ratings, cancellation reasons, provider feedback, and anything else you choose to include. Please do not submit sensitive personal, financial, medical, identity, password, or access-code information.
How we use it
We use the information to review and respond to your request, research possible providers, improve the service, prevent misuse, and meet legal obligations. During the initial recommendation step, providers do not receive your identifying information.
When information may be shared
If you explicitly ask for or approve an introduction, we may share the information necessary to make it with the provider you selected. If you authorize cancellation help or provider feedback, we may share the approved message and information needed to act on your request. You should be able to review the feedback summary and choose how much identifying detail is included before it is sent.
We may also use vendors that help operate the website, communications, or analytics under appropriate restrictions, and we may disclose information when legally required or necessary to protect rights and safety.
Selling information and marketing
We do not sell your personal information or provider lead. We do not give multiple providers your request so they can compete to contact you. WhoWould may reply about the request you made; any future optional marketing program should provide a clear way to opt out.
Retention, security, and choices
We retain recommendation and provider-relationship history because long-term outcomes help keep future recommendations accurate, subject to legal and operational limits. No system is perfectly secure. You may ask to review, correct, or delete information through our contact form.
Children and changes
WhoWould is intended for adults arranging services for a home or property and is not directed to children. As the early test develops, this policy may change. The updated date above will identify the current version.